Privacy Policy

At Maanaé Beauty, we value your trust and are committed to protecting your personal information. Your privacy is important to us and we strive to provide a safe, transparent and secure shopping experience.
This Privacy Policy explains how Maanaé Beauty, operated by MAWI BEAUTY PRIVATE LIMITED (“Company”, “we”, “us” or “our”), collects, uses, stores and protects your personal information when you visit or make purchases through www.maanaebeauty.com.

1. Information We Collect

When you interact with our website, we may collect the following information:
  • Personal Information: Name, email address, phone number, billing address and shipping address.
  • Order Information: Products purchased, order history, transaction details and delivery preferences.
  • Payment Information: Payment confirmation and transaction references provided by authorised payment service providers.
  • Technical Information: IP address, browser type, device information, cookies and website usage data.
  • Communication Information: Enquiries, feedback, reviews and customer support correspondence.

2. How We Use Your Information

We use your information to:
  • Process, confirm and deliver your orders.
  • Provide customer support and respond to enquiries.
  • Send order confirmations, shipping updates and transactional notifications.
  • Improve our products, website functionality and customer experience.
  • Share promotional offers, product launches and beauty updates where you have consented or where otherwise permitted by law.
  • Prevent fraudulent transactions and maintain website security.
  • Comply with applicable legal and regulatory obligations.

3. Information Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties.
We may share necessary information with trusted service providers, including payment gateways, logistics partners, technology providers and customer support services, solely for legitimate business purposes.
We may also disclose information when required by applicable law, regulatory authorities or lawful legal proceedings.

4. Data Security

We implement reasonable technical and organisational safeguards to protect your personal information against unauthorised access, misuse, alteration or disclosure.
Payments are processed through authorised third-party payment service providers. We do not intentionally store complete card details or sensitive payment credentials on our website servers.
However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve navigation, remember preferences, analyse website performance and provide a personalised shopping experience.
You may manage or disable cookies through your browser settings. Certain website features may not function correctly when cookies are disabled.

6. Marketing Communications

With your consent, where required, we may send updates about new product launches, exclusive collections, promotional offers and beauty-related content.
You can opt out of promotional communications at any time by using the unsubscribe option or contacting our customer support team.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including processing orders, providing customer support, maintaining business records and meeting legal obligations.

8. Your Privacy Rights

Subject to applicable Indian law, you may request access to information about your personal data, correction or updating of inaccurate information, withdrawal of consent, or deletion of personal information where legally permissible.

Requests may be submitted through our official customer support contact.

9. Third-Party Websites

Our website may contain links to third-party websites or services. Maanaé Beauty is not responsible for the privacy practices, content or security of independently operated third-party platforms.
We encourage customers to review the privacy policies of these websites before sharing personal information.

10. Children's Privacy

Our website is not intended for individuals under the age of 18 to make purchases independently. Where applicable, a parent or legal guardian should supervise use of our services.
We do not knowingly collect children’s personal information without legally required parental consent.

11. Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our services, business practices or applicable legal requirements.
Updated versions will be published on this page with a revised effective date.

12. Contact Information

For privacy-related questions, concerns or requests, please contact:
MAWI BEAUTY PRIVATE LIMITED
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